A short story

So my sister is currently working in Spain but applying to graduate schools in the US. She went to one university for her freshman year of college, and then graduated from another university. She is trying to order a copy of her transcript from her first university's webpage, but she was locked out of her account. She didn't want to call them from Spain, so she asked my dad to call them. I don't know what happened with that, but he either didn't have time or wasn't successful. So today she asked me to call them. I asked her for the information I needed, and she gave me her school ID and social security number. This is how my call with them went:

First they asked my ID, which luckily I had… then they were like “what’s your middle name”. So I got my sister's middle name right… and then they said “what’s your birthday?” So I came up with that (it's hard translating a birthday you know into numbers!)… then they asked the last four digits of my SSN. Luckily I had THAT handy. So then they said “okay, are you a former student or current student?” I said former. They said “did you graduate from here?” I said no. Then they said well what program were you in? I said uhhhh… and they said “were you an undergraduate or a graduate” and I said undergraduate! Then they said what college? And I said “uhhh… arts and sciences?” Apparently that was right too. Then they asked when I attended… I had to think quick on that one… I came up with 2003 – 2004, which apparently was good enough for them. I think that’s all they asked me… I felt like I was on a game show, but I got it all right. She really seemed to think it wasn’t me (my sister) because she was like trying to come up with more questions. But I keep knocking them out of the park. YAY ME!!!!